Long anticipated, It’s A Wrap! has listed a few items for auction on eBay from J.J. Abrams’ re-imagined Star Trek film. As noted last month, Julien’s Auctions plans include a summer auction next year at Planet Hollywood Resort and Casino in Las Vegas (see Julien’s Auctions Announces Sale of Original Movie Props from J.J. Abrams’ Star Trek at Planet Hollywood). [Read more…]
As with last year’s event, I thought I’d share my own personal impressions and experiences about Comic-Con International 2009 in San Diego, to close out my series of articles and features on the event (see San Diego Comic Con 2009). [Read more…]
I had an opportunity to meet and chat with Alec Peters, CEO of PropWorx, while attending San Diego Comic Con. The video interview includes a recap of the Battlestar Galactica auction (past and future), a “state of the hobby” review, talk about competition among other dealers/resellers and auction houses, a discussion of issues in the hobby, and news about the future of PropWorx. [Read more…]
I spent some time today talking with Alec Peters, CEO of newly created Propworx, about the upcoming events promoting the final Battlestar Galactica episodes and the auction of original prop and costume assets from the show, in conjunction with NBC Universal Television (see Press Release). In order to share a great deal of information about these topics, I conducted a taped interview which can be heard using the MP3 player below (Adobe Flash required): [Read more…]
As reported last week, It’s A Wrap! sent customers the following announcement via e-mail: [Read more…]
It’s A Wrap! customers are reporting today receipt of the following announcement via e-mail: [Read more…]
As reported in late September and early November, hobbyists spanning several online discussion forums (primarily The Movie Prop Forum and the Star Trek Props, Costumes & Auctions Forum) had been outspoken about a variety of customer service complaints with It’s a Wrap and their handling of the official CBS ~ Paramount Television Star Trek auctions.
In monitoring the discussion forums and talking with collectors privately, it seems as though It’s A Wrap has turned things around significantly. I have learned from many collectors that customer service has improved significantly, auction wins have been delivered quickly/timely, and there seems to be much more positive buzz about the weekly auction events. I hope for both It’s A Wrap and their customers that these trends continue. [Read more…]
Most of my opinion pieces on the blog involve issues of provenance and authenticity. That really goes to the heart of the hobby, and makes up much of the minefield that original prop collectors navigate as they transact in the marketplace.
The “Other” issue, which gets less attention here and on the discussion forums, is one just as prevalent and much easier to resolve: Business Practices & Customer Service [Read more…]
